Delivery Information

SHIPPING

 

We use 3rd party Couriers for all our deliveries. We aim to ship your order as quickly as possible. Please allow the quoted delivery times on each product

 

All our prices include delivery unless you live in a surcharge area please see locations at the bottom of this page surcharges will be added at checkout

 

All deliveries are subject to stock availability and authorisation of your payment.

Once orders are placed, you will receive an order confirmation by email.

Once your order is dispatched you will receive another email instructing you of the status of the order.

 

PRICE PAID

 

Prices shown are in UK Pounds sterling and are inclusive of VAT.

 

RETURNS

 

For whatever reason you are not completely satisfied with your purchase, then we offer the following terms and conditions for your satisfaction. If you are unsatisfied in any way at all, please return the unwanted item within 14 days of delivery date for a full refund or exchange.

The item must be unused and retain its original labels & packaging

The return cost is non nonrefundable (your expense)

In all returns situations we recommend that you use a signed for service, with adequate insurance to cover the value of the item as we cannot accept responsibility for items lost or damaged in transit. To facilitate a speedy refund or replacement, please include a copy of your receipt and state the reason for the return.

Please note there might be a restocking fee of 10%

 

DAMAGE

 

Any damage must be reported to us within 48 hours of receiving your goods, 90% of our items are sent via couriers, So if the packaging does not look too clever, please note it on their paper work.

We will require photos of the damage and for you to retain its original packaging

Normally damage is rectified by replacement parts or a full replacement of the item.

 

DELIVERY SURCHARGE  COSTS

 

Scotland Postcodes: EH, DG, FK, G, KA 1-26, 29, 30, KY, ML, PA 1-19, TD

Cost £32.00 including vat (£26.66 net)

 

Scotland Postcodes: AB, DD, IV, KW 1-3, 5-14, PA 21-38, PH 1-26, 30-41, 49-50

Cost £60.00 including vat (£50.00 net)

 

Wales Postcodes: LL, LD, SA, SY16-20 & 23-25

Cost £30.00 including vat (£25.00 net)

 

Wales Postcodes: CF, NP

Cost £25.00 including vat (£20.83 net)

 

North East Postcodes: NE, CA

Cost £25.00 including vat (£20.83 net)

 

Other Postcodes: TA, TR, PL, EX

Cost £21.00 including vat (£17.50 net)